What does the engineer do in the first weeks?
Watch, ask, write things down. Before anything gets built, the engineer needs to know how the work really moves, which is rarely how the procedure document says it moves.
Getting access the right way. The engineer joins your chat, your CRM, your repositories and your drive through an account you create and can revoke. No shared passwords, no login borrowed from a colleague.
Following the work. They read the channels where requests arrive and trace how a lead becomes a client, how an invoice gets chased, where a file goes once it is signed. Then they ask the people doing it. The questions are specific: who touches this, which system holds the true record, what happens when it goes wrong.
Writing it down. The result is a short written map of where time goes and where work stalls, ranked by what it costs you. You read it and decide what comes first. Nothing gets built on a guess about your priorities.
Shipping something small. The first build is modest on purpose: one flow that removes a daily chore, so your team sees what working with the engineer looks like before larger work starts.






